Crisis visibility for active trips.
The disruption hasn't happened yet. Good.
Alert gives your brand real-time visibility and a coordinated response plan when something bigger than a single booking goes wrong — fully GDPR and Package Travel Directive compliant.
Active trips
128
Weather advisory · Lisbon
3 travelers nearby · no action required
Most agencies find out from the traveler.
By the time a traveler calls to say they're affected, the window to help proactively has already closed. Duty of Care shouldn't depend on who happens to call first.
Know who needs help now.
Alert identifies affected travelers regardless of where each part of their trip was booked — one DMC's booking or ten, the visibility is the same.
24/7 event monitoring tied to where travelers actually are
Proactive outreach when an event occurs
A temporary, incident-specific Crisis Hub via OnSpot Connect
GDPR and Package Travel Directive compliance, with documentation your team can point to
The trend this page exists to answer.
$320B
Global natural-catastrophe losses reached $320 billion in 2024 — above both the 10-year and 30-year inflation-adjusted averages.
Source: Munich Re, January 2025.
5×
Weather-related disasters are five times more frequent, and seven times costlier, than in the 1970s.
Source: World Meteorological Organization.
We already track this in a spreadsheet.
Manual tracking breaks down exactly when it matters most — during an actual event, when speed and coordination decide the outcome.
Is this fear-based selling?
Alert is built around preparedness and calm competence, not worst-case scenarios.
One shared room when it matters.
Built on OnSpot Connect; traveler location and status data flow from TripFlow. The Crisis Hub is Connect's incident-specific mode.
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